Terms of Service

Last updated: June 2024

1. Agreement to Terms

By accessing or using the services provided by DLJ9 ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

DLJ9 provides pay per call marketing services, connecting consumers with businesses through phone calls. We generate and qualify calls for various industries including insurance, home services, financial services, legal, and healthcare.

3. Partner Responsibilities

Partners who receive calls through our services agree to:

- Provide accurate information about their business and services

- Handle calls professionally and in compliance with applicable laws

- Pay for valid calls according to agreed-upon terms

- Not engage in deceptive or misleading practices

4. Call Quality and Compliance

We strive to deliver high-quality calls that meet the specified criteria. All marketing activities conducted by DLJ9 comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA).

5. Payment Terms

Payment terms are established separately with each partner. Generally, partners are billed for qualified calls based on pre-determined criteria. Payment is due according to the terms specified in individual partner agreements.

6. Dispute Resolution

Any disputes regarding call quality or billing must be submitted within 7 days of the call in question. We will review disputes in good faith and make appropriate adjustments if warranted.

7. Limitation of Liability

To the maximum extent permitted by law, DLJ9 shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of our services or any calls provided.

8. Intellectual Property

All content, features, and functionality of our website and services are owned by DLJ9 and are protected by copyright, trademark, and other intellectual property laws.

9. Termination

We reserve the right to terminate or suspend access to our services at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

10. Changes to Terms

We may revise these Terms from time to time. The updated terms will be indicated by an updated "Last updated" date and will be effective immediately upon posting.

11. Contact Information

If you have any questions about these Terms, please contact us at [email protected].

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